QuickiES guarantees to arrive within 15 minutes from order confirmation. If the order does not reach your location or society main gate within 15 minutes, you receive a cashback of up to ₹250 in your App wallet.

The maximum cashback under the "15-Minutes or Free" promise is limited to upto ₹250.

Each premise has unique security protocols, such as gated communities or guarded buildings, which can delay the delivery partner's access. To ensure fairness and consistency, the 15-minute timer ends when the delivery partner arrives at your location or society's main gate.

The Arrival time starts when the order is confirmed by QuickiES and ends when the delivery partner arrives at your location, society main gate

Cashback is processed automatically to the App wallet, once the order is marked as "Delivered"

By default, cashback credited in the App wallet under the "15 minutes or Free" promise is valid for 180 days from the date of issuance.
*QuickiES reserves the right to modify the validity period at any time without prior notice.

Yes, cashback in your App wallet can be used alongside other discounts, ensuring maximum value for your future orders.

Yes, exceptions include: 1. COD (Cash on Delivery) orders are not eligible. 2. Bulk orders are not eligible. 3. Delivery Location Serviceability 4. Unforeseen circumstances (extreme weather, road blockages). 5. Peak periods (festivals, holidays).

QuickiES is available within a specific radius of our kitchens. You can check eligibility in the app. If not, don't worry, QuickiES will be in your neighbourhood soon!

To maintain quality and ensure faster delivery, the QuickiES menu includes only curated items.

Yes, there may be packaging, delivery, and handling fees based on your order.

We have optimized our kitchen operations to ensure faster preparation and delivery. With a carefully curated menu and HACCP-certified kitchens, we uphold the highest standards of quality and hygiene while maintaining exceptional speed.

Our riders strictly adhere to traffic regulations and speed limits to prioritize their safety and yours. The magic happens at our kitchens, where we optimize order preparation to ensure timely delivery without compromising safety and adherence to traffic laws. QuickiES does not penalize delivery partners for late deliveries.

The “15-Minutes or Free“ promise is subject to the terms and conditions outlined above. Cashback is limited to ₹250 and credited only to the QuickiES App wallet after the order is marked as delivered. The 15-minute timer ends when the delivery partner arrives at the location, society's main gate.

QuickiES reserves the right to amend or terminate this promise at its sole discretion and without prior notice.

QuickiES reserves the right to cancel the 15-minute guarantee at this time